FAQ2025-04-12T13:18:56+01:00

Answers to your questions

Answers to your questions

Frequently Asked Questions

Getting your online presence right is important, and you may have some questions about my services. I’ve compiled answers to some of the most common questions to help you along the way.

If you don’t see the answer you’re looking for, feel free to contact me — I’m always happy to assist!

Who do you design websites for?2025-04-11T14:45:07+01:00

The websites I design are specifically for therapists, counsellors, and other mental health professionals in private practice. Whether you’re just starting out or looking to refresh your online presence, I’m here to make getting online straightforward and affordable.

What’s included in the website packages?2025-04-11T15:59:22+01:00

Every package includes:

  • A professionally designed website

  • Domain name registration and renewal

  • Secure hosting

  • SSL certificate for a secure site

  • Professional email address (e.g. yourname@yourdomain.co.uk)

  • Website support

Click here for a detailed breakdown of what each package includes.

How long does it take to build my website?2025-04-11T15:26:03+01:00

The standard turnaround time is 10 working days from receiving your completed content and preferences. I’ll keep you updated every step of the way.

What do I need to provide to get started?2025-04-11T15:33:43+01:00

To get started you will need to provide:

  • Your logo (or I can design you one for a small additional charge)

  • Professional headshot or photo

  • About Me content

  • List of services you offer

  • Contact details

  • Any preferences on colours, styles, or inspiration websites

Can I make content changes to my website after it’s live?2025-04-11T15:33:32+01:00

Yes! Each website package includes website text / image changes. Just email me your update requests — whether it’s a new service, a testimonial, or a price change — and I’ll take care of it.

What if I don’t know what I want my website to look like?2025-04-11T15:33:23+01:00

No problem! I’ll guide you with templates and examples, helping you find a design that feels right for you and your practice.

Is there a contract or minimum term?2025-04-11T15:36:51+01:00

There’s no long-term contract, just a simple monthly rolling agreement for hosting, domain renewal, email, and support.

Click here for a detailed breakdown of what each monthly package includes.

What if I already have a domain name?2025-04-11T15:41:28+01:00

Thats fine — I can transfer your existing domain to your new website package.

Do you offer SEO (Search Engine Optimisation)?2025-04-11T15:43:51+01:00

Yes, SEO is included to help your site be found on Google (e.g., keyword setup, page titles, and meta descriptions).

A Google Maps listing is also included as part of all our website packages as standard.

How do I pay?2025-04-11T15:50:30+01:00

The one-off website setup fee is paid by card at the time of purchase. The monthly website package is then paid via direct debit on a monthly basis, after your website has been launched.

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